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Knowledge Base
Category: General Info
Own Release Notes Q2 2024
Q2 release information...
4/24/2024
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Own Release Notes Q1 2024
Q1 release information...
4/16/2024
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Own January 2024 Release Notes
Product release information for January 2024...
1/8/2024
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How to Raise an Own Support Ticket
An article explaining how to raise a support ticket with Own...
1/3/2024
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Incident #124
description of incident 124 and next steps...
12/3/2023
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FAQ's About Our Additional Domain
Frequently asked questions on our new domain announcement...
9/20/2023
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We are Adding a New Domain
New Domain Addition - Request to Add ownbackup.com and owndata.com to Allow List...
9/12/2023
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Common Errors and Warnings for Salesforce
A list of common errors and explanations of suggested next steps to troubleshoot....
8/7/2023
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Granting Login Access For Support
In some cases, Support will request login access to a Customer’s Salesforce account to investigate an issue. Some organizations do not allow login access as a matter of policy, and some use a Salesforce profile that does not allow login access to be granted to Own....
5/22/2023
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Statement on Salesforce Spring 2022 MFA Enablement
This article outlines that there is no impact to Own Applications relating to Salesforce MFA....
1/23/2022
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