Knowledge Base

Own's Response to Snowflake Security Concerns

Addresses the concerns around Own's use of Snowflake....

6/13/2024

How to Raise an Own Support Ticket

An article explaining how to raise a support ticket with Own...

1/3/2024

FAQ's About Our Additional Domain

Frequently asked questions on our new domain announcement...

9/20/2023

We are Adding a New Domain

New Domain Addition - Request to Add ownbackup.com and owndata.com to Allow List...

9/12/2023

Common Errors and Warnings for Salesforce

A list of common errors and explanations of suggested next steps to troubleshoot....

8/7/2023

Granting Login Access For Support

In some cases, Support will request login access to a Customer’s Salesforce account to investigate an issue. Some organizations do not allow login access as a matter of policy, and some use a Salesforce profile that does not allow login access to be granted to Own....

5/22/2023

Statement on Salesforce Spring 2022 MFA Enablement

This article outlines that there is no impact to Own Applications relating to Salesforce MFA....

1/23/2022

What web browsers are supported?

What web browsers are supported?...

1/16/2020