What Tables Are Excluded from ServiceNow Backups?

When backing up your ServiceNow instance, the following tables are excluded from our backups to preserve your instance performance and reduce backup time. These tables were selected because they contain system data or non-mission-critical data that is not crucial to backup. Excluding these tables allows backups to complete within a reasonable timeframe and reduce overloading the ServiceNow platform.

System tables prefixed with:

v_
ts_
pa_
syslog
gcf_external_staging
ecc_
nlq_
ml_
ua_
ar_
sys_replication_queue

System tables:

sys_rate_limit_rules
sysevent
sys_user_session
sys_api_stats_requestor
sys_api_stats
sys_app_quota
sys_cache_build_pattern
sys_cluster_state
sys_cluster_node_stats
sys_event_processor
sys_mutex_pattern
sys_notif_stats
sys_number_counter
sys_pattern
sys_outbound_http_log
sys_query_pattern
sys_script_pattern
sys_status
sys_transaction_pattern
sys_trend
sys_trigger
sysevent_queue_stats_node_detail
sysevent_queue_stats
sysevent0000
sysevent0001
sysevent0002
sysevent0003
sysevent0004
sysevent0005
sysevent0006
sysevent_pattern
sysevent_queue_stats
sysevent_queue_stats_node_detail
sys_audit_relation

Global tables:

ua_app_usage
asset_job_log
st_license_detail_metric
plan_execution
plan_mysql
plan_oracle
aa_performance_statistics
svc_recomputation_log
em_batch_map
ua_app_family
sn_app_insights_aggregates
sn_app_insights_ecc_queue
st_sys_design_system_icon
sys_import_set

Attachment tables:

We use the Attachment API to retrieve attachments from the ServiceNow instance.

sys_attachment_doc
sys_attachment_doc_v2

Metric tables that contain:

metric0
_metric_

Audit tables:

sys_audit_delete
sys_audit

Log tables that contain:

log0
log_entry0
log_message_
log_rows0
log_transaction0

Unauthorized tables:

These out of the box tables are not accessible via the REST API. To allow the REST APIs to read them, configure the table application access setting “Allow access to this table via web services”. More information is available at ServiceNow.

appsec_domain_listing
appsec_hardening_configurations
appsec_hardening_guide_categories
appsec_isc_banner_configuration
appsec_isc_event_configuration
appsec_security_dashboard_event_logs
appsec_security_notification_list
appsec_security_notification_type
clone_cleanup_script
clone_data_exclude
clone_data_preserver
clone_profile_cleanup_scripts
clone_profile_exclusions
clone_profile_preservers
global
gsw_change_log
gsw_content
gsw_content_group
gsw_content_information
gsw_status_of_content
multi_factor_browser_fingerprint
multi_factor_criteria
password_policy
pa_filters
plan_execution
plan_mysql
plan_oracle
sn_appclient_store_outbound_http_quota
sn_appcreator_app_template
syslog_app_scope
syslog_email
sys_coalesce_strategy_deferred
sys_geocoding_request
sys_index
sys_index_explain
sys_offline_app
sys_package
sys_package_dependency_item
sys_package_dependency_m2m
sys_plugins
sys_querystat
sys_stage_storage_alias
sys_storage_alias
sys_storage_table_alias
sys_store_app
sys_table_partition
sys_upgrade_history_log
ua_instance_state_config
v_expression_cache
v_private_cache
v_shared_cache

Shadow tables:

Shadow tables are created to support Rollbacks denoted with a ‘$’ in the table name.

Non-standard tables:

Tables with multi primary keys
Tables using a non 32 character GUID primary key, instead of the default sys_id