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Knowledge Base
Category: Archive
Retention versus Purge Policy in Archive
This article explores the differences between them and shows how to set up a view to identify the trigger that removed data from Archive....
2/8/2024
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Updating Archive Security Control for Hyperforce Customers
Salesforce is migrating customers from their private clouds to AWS public clouds. Security of the package has changed, and we can no longer support IP Allowlisting. (See here for more information on Salesforce Domains and IP Addresses for Allowlisting.)...
2/5/2024
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Error on install or upgrade to Archive Package v19.29 Troubleshoot
When upgrading to the latest Archive package, you may receive a Salesforce email error message...
10/27/2023
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Re-authentication for Archive
Own security protocol requires you to re-authenticate your connection from Archive to Salesforce....
10/17/2023
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Archive Policy, Record Limits
This article provides information about the record limits of an archive policy and how to deal with large numbers of records....
10/11/2023
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Enable Unarchive When Parent Record is Missing or Unavailable
Unarchiving a child record when the parent record is archived will fail, unless the toggle is switched on for Enable Unarchive When Parent Archived. This will resolve the issue in some cases, but will create orphaned child records. This feature is located in the Settings tab, under Unarchive....
9/11/2023
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Archive Related Content Document
This article outlines how to archive Files/Content documents (they are the same! Unlike Attachments which are different) ....
7/12/2023
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Archive API Consumption
API Consumption How to reduce API Calls...
6/18/2023
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Widget Restriction Rules
Archive Widget Restriction Rules Settings...
6/8/2023
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BYOK 403 Forbidden Access Message
BYOK 403 Forbidden Access Message - Troubleshoot...
5/23/2023
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