Knowledge Base

Archive supports multi-level archiving, down to 10 levels, to keep descendant records together with the root object....

Simplifying the archiving of complex root objects...

A recent bug in Salesforce Lightning is causing certain Archive Package pages to display as empty, preventing access to options like "View" and "New." This is impacting the Activities List View and Policies (Depreciated) tab....

This article explores the differences between them and shows how to set up a view to identify the trigger that removed data from Archive....

Salesforce is migrating customers from their private clouds to AWS public clouds. Security of the package has changed, and we can no longer support IP Allowlisting. (See here for more information on Salesforce Domains and IP Addresses for Allowlisting.)...

When upgrading to the latest Archive package, you may receive a Salesforce email error message...

Own security protocol requires you to re-authenticate your connection from Archive to Salesforce....

This article provides information about the record limits of an archive policy and how to deal with large numbers of records....

Unarchiving a child record when the parent record is archived will fail, unless the toggle is switched on for Enable Unarchive When Parent Archived. This will resolve the issue in some cases, but will create orphaned child records. This feature is located in the Settings tab, under Unarchive....

This article outlines how to archive Files/Content documents (they are the same! Unlike Attachments which are different) ....